FRESHWORKS General Presentation
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. The company’s products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, Freshmarketer and Freshrelease. Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks’ headquarters are located in San Mateo, California, with global offices in India, UK, Australia and Germany. Freshworks is a leading maker of the cloud-based customer and employee engagement software based in San Mateo, California. The company’s cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba and Cisco.
Freshworks’ startup program equips growing businesses like yours with access to product credits and resources.
The program entails:
10,000 USD Credits across Freshworks suite of products listed below
Freshsales – Sales CRM Software
Freshdesk – Customer Support Software
Freshchat – Customer Messaging Software
Freshrelease – Agile Project Management Software
Freshcaller – Cloud Telephony Software
Freshmarketer – Marketing Automation Software
Freshteam – HR Management Software
Freshservice – IT Service Management Software
White-glove onboarding for startups, which also includes functional training around sales, marketing, and customer support.
Resources & Mentorship
A startup focused resources and mentorship on Freshworks area of expertise. Access to virtual or physical office hours with functional leaders from Freshworks and extended mentor network.